Free Consultation and Estimate: The journey to transforming your space begins when you reach out to us. Our dedicated Project Advisors and Managers are here to guide you through every step of the way. Whether by phone, online, or in-person, they will answer any questions and discuss your vision for the space. To thoroughly understand your requirements, we’ll also schedule an on-site visit at a time that suits you.
On-Site Assessment: This is where the magic starts. Our experienced Project Manager will visit your property to comprehend your needs and aspirations. Armed with expert knowledge, they will offer tailored proposals and share inspiring ideas that breathe life into your vision.
Detailed Estimate and Proposal: Transparency is key to us. You will receive an official estimate with a meticulous breakdown of all materials and labor required for your renovation or remodeling project. This ensures that you are well-informed of every detail.
Exploring Our Showroom or Job Site: Inviting you to visit our expansive 3000 sq. ft. showroom in Markham, where you can see and feel the possibilities. The showroom is equipped with kitchen, bathroom, and home theater demos, allowing you to experience the quality and aesthetics of our offerings. Here, we will review the final estimate and contract together, ensuring every aspect is clear and that all your concerns are addressed.
Contract Signing and Scheduling: As the final designs and materials are approved, the excitement builds. Our Project Manager will collaborate with you to schedule the renovation work. The pathway to realizing your dream space is set in motion as we lock in dates and get ready to start the transformation.
Material Delivery: Day one is a pivotal moment, as it marks the beginning of the transformation. Essential rough-in materials will be delivered to the site. We understand the value of your space, so we make it a priority to keep the construction area organized, clean, and free from clutter throughout the project.
Construction Commences: This is when our skilled craftsmen get to work. Every task outlined in the scope of work is diligently executed. Communication is central to our process; we keep you informed and involved at each stage, ensuring that the progress aligns with your expectations and that you’re delighted with the quality of our craftsmanship.
Continuous Quality Inspection: Throughout the construction phase, our meticulous Project Manager oversees and coordinates the installation process. With a keen eye for detail, they ensure that every aspect is executed flawlessly. Regular inspections and quality checks guarantee a consistent standard of excellence from start to finish.
Client Care & Walk-Through: Upon the culmination of construction, an important and celebratory moment arrives. Our Project Manager will accompany you on an insightful walk-through of the newly transformed space. This is an opportunity for you to see firsthand the realization of your vision and to verify that every detail aligns with your standards. Any final adjustments or refinements are noted, ensuring that the space is nothing short of perfect.
Warranty & Ongoing Support: Our relationship doesn’t end when the project is complete. We stand behind the quality of our work, and as such, we offer a comprehensive warranty as outlined in your contract. This warranty is our commitment to your peace of mind, ensuring that should any issues arise, you have our full support for resolutions.
In the Post-Construction Phase, we solidify the bond created throughout the renovation process. We confirm that the final product not only meets but exceeds your expectations. Our dedication to your satisfaction and our commitment to quality extend far beyond the completion of the project. You're not just a client; you are a valued member of the Lucky5Group family, and your happiness is our ultimate goal.
